Cartolibreria Valeria of Nembrini Valeria 

Address: Viale Piave 139, Brescia 25123 ITALY

VAT: IT-02991100989    R.E.A: BS-500229    C.F. NMBVLR68M45B157Z 


Phone: +39-0302906546    FAX: +39-0302906546

 Product Warranty 

The warranty of the manufacturer does not replace the Legal Warranty of 24 months, rightfully due to the Consumer.

The duration and modalities of the guarantee are shown in the form, where provided and prepared by the manufacturer.

 Legal warranty 

If you find defects or malfunctions in the correct use and compliance with their intended purpose.

Please also communicate by email,

from our website or calling CONTACT Customer care tel. +39-0302906546.

In the shortest possible time, we will provide the procedures for returning the product.

 Return of the product 

Before any return, please notify from our site,

get access to: My Account / My Orders / Restitution of my Goods.

Also by email from our website or by calling Contact Customer care tel. +39-0302906546.

In the shortest possible time, we will provide the procedures for returning the product.

The product must be returned in its original packaging as well as sent by Cartolibreria Valeria with any parts and accessories.

Received the product, it will be will provide for replacement or repair at the manufacturer service center, in the shortest possible time.

If the product is no longer available, you can choose another product of equal price.

A discount voucher for the amount of product to use on our e-shop within a year, or the total product refund.

As well as it will be agreed by both parties.

If the causes of the defect are attributable to the incorrect use of the product, negligence, etc.

The shipment expenses and the estimate and the repair of the service center will be borne by the customer.

 Court of jurisdiction 

For the resolution of any civil disputes arising from the interpretation, execution and termination of this sale contract,

if Client is a consumer (i.e., an individual who buys the products for purposes not related to his professional activity),

the territorial imperative is the judge of the place of residence or domicile of the consumer,

if it located in Italy (Art. 63 Legislative Decree no. 205/2006).

For professional purchases, the place of jurisdiction will be that of Brescia.

 ODR "Online Dispute Resolution." 

Cartolibreria Valeria in accord to the "ODR" Regulation for the online resolution of the out of court disputes,

we indicate the online website of the European Commission "Online Dispute Resolution."

Link: "Online Dispute Resolution."