Cartolibreria Valeria

of

Nembrini Valeria

Address: Viale Piave 139, Brescia (BS)

Postcode: 25123

ITALY

VAT: IT-02991100989    R.E.A: BS-500229

Mail: SHOP@CARTOLIBRERIAVALERIA.IT

Phone: +39-0302906546

FAX: +39-0302906546

 

Terms Conditions

The March 26, 2014 came into force on the final text of Legislative Decree no. 21/2014, which transposes Directive 83/2011, on customer protection and introduces a series of novelties in the field of distance selling, particularly contracts stipulated online.

The new discipline will be applied to contracts concluded as from 14 June 2014.

The online reports between professional and consumerwill therefore, for largely regulated by the Consumer Code (Legislative Decree no. 206/2005), Legislative Decree no. 70/2003 relating to information society services in the internal market, particularly reference to electronic commerce, and in some respects, by the Civil Code.

We therefore invite you to read carefully the conditions below and print and / or save them on another permanent support of your choice.
These general conditions of sale form an integral,
and essential part of the purchase contract of products on the site: www.cartolibreriavaleria.it
negozio online della:

Cartolibreria Valeria individual company of Nembrini Valeria

Address: Viale Piave 139,

Postcode: 25123 Brescia

Italy

VAT number: IT02991100989 R.E.A: BS-500229

Mail: SHOP@CARTOLIBRERIAVALERIA.IT

Phone: +39-0302906546

FAX: +39-0302906546

Definitions:

  • Consumer - Physical Person that makes the order for purposes outside his trade or profession, commercial, craft activity.
  • Professional - Natural or legal who make an order for his professional activities, commercial, craft activity.
  • Customer - Consumer or Professional
  • Contract - Agreement of sale between the seller and the customer about the purchase by the latter of one or more goods or services.
  • Business Day - Day of the week except for Saturdays and Sundays or public holidays.
  • Order - Proposal for the purchase of one or more products, made by the customer to the vendor.

Modality of Contract

For online sales contract shall mean the distance contract reference to the sale of movable property (hereinafter Products) entered into between you as a Client, and Cartolibreria Valeria (individual company), as a seller of chattels retail ; for that purpose employs the technology of communication at a distance called sale online

Subject:

The present general conditions of sale have to function to define the rights and obligations of the parties in the field of online sale of goods proposed by the Seller to the consumer.
The products are sold to the customer identified by data entered at the moment of compilation and transmission of the order form in electronic format with simultaneous acceptance of these general conditions of sale. For each order, the Cartolibreria Valeria issues an invoice of the products shipped.
The languages available for the customer to complete the order are: Italian and English.
To the customer is forbidden to enter names false and / or invented and / or imaginary, in the order procedure online and in other communications. By accepting to these terms, exempts the seller from any liability arising fiscal documents incorrect because of errors in the data that you provide when inserting order online, as you yourself as a customer solely responsible for their correct insertion. No change to the data will be possible after the issuance of the order and the invoice.
The product offers found on the website cartolibreriavaleria.it; are addressed to customers of age. If you are under 18 years of age to purchase on our site you must have the consent of one of your parents. Making an order on our site you grant us to be of age and possess the legal capacity to enter into contracts.
The term "available" related to a product, is indicative only; Having regard to the possibility of multiple purchases at the same time by multiple users. The Cartolibreria Valeria reserves the right once received the order, to check product availability, failing that, to promptly inform the non-acceptance of the order sent. No responsibility can be attributed to Cartolibreria Valeria.
All features and news related to marketed products, are derived by the manufacturer of the product. All trademarks displayed in our showcase are the property of their respective companies who have the ownership, we are used only for identification of the product and the completeness of information
Despite Cartolibreria Valeria constantly take measures to ensure that the photographs shown on the site are faithful reproductions of original products, including the taking of any technological solution to minimize possible inaccuracies; are variations may occur due to technical characteristics and the characteristics of color resolution that comes with the computer that you use. Consequently Cartolibreria Valeria will not be responsible for 'any inadequacy caused to the aforementioned reasons. Such representations are merely illustrative purposes.

The sale through the ecommerce service

To conclude the proposed purchase of one or more products will have to fill in the order form (following the the above information), in electronic format, henceforth called the Order, and send it to Cartolibreria Valeria following the instructions.

Your order are contained:

  • Product data sheet with description and pictures with its price (including VAT).
  • The mode of delivery of products purchased and related costs of shipping and delivery.
  • The relative delivery times depending on the mode of delivery chosen.
  • The means of payment that you can use.
  • Possibility of access for customers already registered or register continuing their order, or simply keep your order without the requirement to register.
  • A reference to the General Sales Conditions
  • Billing address and delivery
  • A reference to the conditions for the exercise of withdrawal
  • Payment

Order processing


(With the transmission by Internet of the Order accepts and agrees to comply
with these conditions of sale).
Cartolibreria Valeria receives its order form the system will send an acknowledgment of receipt relating to your order.
After verifying the correctness of data related to your order, and availability of products and the completion of payment; Cartolibreria Valeria will process your order for his release and will send an order confirmation email containing a summary of information already contained the proposed acquisition described in the previous paragraph. We also inform you receive in the email that will be annexed PDF files of the terms of sale and the right of withdrawal with its module the right of withdrawal, which can also be found on our website.
Cartolibreria Valeria will also not to carry your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect; or if you are experiencing technical difficulties, simultaneous purchases that may cause unavailability of products.
In these cases we will inform you as soon as possible by e-mail or through telephone number you provided that the contract is not concluded and Cartolibreria Valeria has not responded to your order, specifying the reasons. In such a case the 'The amount will be returned.
Cartolibreria Valeria can not be held responsible for the impossibility of concluding the contract.

Sales prices

Except otherwise stated in writing, all prices of products and shipping and delivery indicated on our website and in the order are to be considered VAT included and expressed in euro.
The validity of prices is always and only one indicated on our website at the time of his order transmission through the Internet.
The Cartolibreria Valeria reserves the right to change product prices and shipping charges and delivery without notice.
So make sure the final price of sale before sending your order

All of our products are shipped directly from Italy.

The product prices and shipping costs and delivery times indicated on our website and in your relative orderunless it is otherwise specified, are to be considered not including any costs related to customs duties and related taxes back if the shipment carried out in countries outside the EU; or in in countries where legislation which provides for in import charges. These costs are then charged to the customer.

Methods of payment

 


Credit Cart: Visa / Mastercard / Paypal

Carte di Credito o conto PayPal

Payments with PayPal selecting the type of payment, you will be redirected on a secure page on the PayPal site,

where you can enter your e-mail address and password if you are registered in the case be registered and make your payment.

Your financial information will not be shared with Cartolibreria Valeria but will be handled directly by PayPal.

In case of order cancellation or non-acceptance by the Cartolibreria Valeria

the amount will be 'refunded to your PayPal account or credit card used for payment.

The Cartolibreria Valeria will not be 'responsible for delays and / or damage caused during repayment.


Pay with PayPal Email Our Email: cartolibreriavaleria@virgilio.it

If you have a PayPal account or you are registered on Paypal access the site Paypal from the control panel Go to the section sends payments by Email enter the amount in notes enter your order number and sends.

Or ask us the payment with PayPal by email, we send a request to PayPal for payment, PayPal You sends a request to your email you follow the procedure from PayPal and complete payment.


SOFORT - Direct payment via online banking

SOFORT: Direct payment via online banking

When shopping online, select SOFORT as the payment method. This automatically redirects you to the securely encrypted payment wizard of SOFORT. Select your country and bank and login using your online banking login details. At the end, confirm the credit transfer by entering a confirmation code.

MORE


Bank transfer

UBI Banca Banco di Brescia / BancoPosta

In case of payment advance by bank transfer the order will be handled only after receiving confirmation of accreditation, 

from the bank, on average after 1 or 5 days. Excluding Saturdays Sundays and holidays. 

Payment must be done within 7 days from the date of the order, 

exceeded the deadline, your order will automatically be canceled. 

The purpose of the bank transfer will have to necessarily bring: 

Order Number - Date of Order - Name and surname of the customer. 

The availability 'of the products are to be assessed only from the time of' amount has been credited. 

The bank transfer should be made payable to the coordinates provided by email from Cartolibreria Valeria 

Cash on delivery

Payment on Delivery only for Italy

Also accept payment a COD directly to the courier on delivery of Your parcel in cash.
Only for Italy.


Express Italy From 8,85€

Vatican City, San Marino Republic Included

1 business day following the withdrawal of the package in most commercial areas in Italy, excluding Saturdays, Sundays and holidays,

places particularly disadvantaged and the completion of all customs formalities.

  • For EU countries, extra EU, any taxes and customs fees are paid by the recipient.
  • By tracking the shipment.
  • Free Shipping does not provide for marking and additional shipping costs.
  • Payment in cash and partly by the customer, cost 4,80€.

Standard Europe 1 From 12.99€ 

AUSTRIA CROATIA BELGIUM DANMARK FINLAND FRANCE GERMANY UNITED KINGDOM
IRELAND LUXEMBOURG MONACO HOLLAND PORTUGAL SLOVENIA SPAIN SWEDEN

1 to 7 working days in addition to shipping, excluding Saturdays, Sundays and holidays,

places particularly disadvantaged and the completion of all customs formalities.

  • For EU countries, extra EU, any taxes and customs fees are paid by the recipient.
  • By tracking the shipment.
  • Free Shipping does not provide for marking and additional shipping costs.

UPS Standard Europe 2 da 15,50€

BULGARIA ESTONIA GREECE LATVIA LITHUANIA
POLAND CZECH REPUBLIC ROMANIA SLOVENIA HUNGARY

Delivery Time 1-7 working days in addition to shipping, excluding Saturdays and Sundays and holidays,

places particularly disadvantaged and the completion of all customs formalities.

  • For EU countries, extra EU, any taxes and customs fees are paid by the recipient.
  • By tracking the shipment.
  • Free Shipping does not provide for marking and additional shipping costs.

UPS Standard Europe Extra UE da 25€

ANDORRA GUERNSEY JERSEY
LIECHTENSTEIN NORWAY SWITZERLAND

Delivery Time 1-7 working days in addition to shipping, excluding Saturdays and Sundays and holidays,

places particularly disadvantaged and the completion of all customs formalities.

  • For EU countries, extra EU, any taxes and customs fees are paid by the recipient.
  • By tracking the shipment.
  • Free Shipping does not provide for marking and additional shipping costs.

Pick up at Cartolibreria Valeria.

Del Viale Piave, 139

25123 Brescia

Italy

Always check

  • Always check data contained in the order, the delivery address it is correct.
  • The name on the bell is equal to the delivery address name.
  • In some cases in certain countries or localities and in non-EU countries, taxes and customs charges are applied, it is advisable to inquire before placing your order for any additional costs that are borne by the recipient.


If errors immediately contact our CUSTOMER SERVICE

Shipment

For shipments we use UPS or courier at our discretion, are generally shipped after receipt of payment within 24 hours, from Monday to Friday at 11:00 am

Saturday and Sunday are not made shipments for orders received through Friday after 11:00 am the shipment will be made on Monday, about 72 hours after receipt of the order and payment.

Delivery

The Delivery shall take place from Monday to Friday, Saturday and Sunday and public holidays you do not make deliveries.

The purchased products are delivered by courier at the delivery address indicated in the order and only in the countries listed on the list at registration.

For the most accurate information it is recommended to register on the website:

Select your country of delivery and type of delivery.
the shipping costs will be calculated with the total of the products in the shopping cart with related taxes if required.
And the estimated day of delivery *.
* Estimate: It is calculated using fixed parameters, and consequently to be considered as an approximate calculation.

The delivery times can be delayed due to several reasons, particular current weather conditions.

Attention if you add all items in basket without logging, costs are VAT included, only after registration the costs are calculated with or without VAT.

In some cases in certain countries or localities and in extra-EU countries, taxes and customs charges are applied,

it is recommended to inquire before placing your order for any additional costs that are borne by the recipient.

Upon receipt of the shipment

Upon receipt of the parcel carefully check the integrity of the package,

the package is sealed with personalized ribbon with logo and wordings Cartolibreria Valeria.

In the event that the package are damaged or tampered with, example (broken, wet, ripped), the tape and different from the one described previously,

must signal to the courier that is making the delivery and to write "REFUSED GOODS for parcel damaged, broken, tampered with, wet"

Upon receipt of the goods, even if the package does not have any kind of anomalies, can exercise the right to write the phrase "SUBJECT TO INSPECTION". 

This allows you to verify that the products received are in accordance with the order. 

Otherwise will decay the opportunity to enforce his rights in this regard.

For additional information or clarification please contact: CUSTOMER SERVICE

Product Warranty

All products sold are new and covered by the warranty of 24 months manufacturer.

If you find defects or malfunctions correct use and in compliance with its intended use.

Please also notify by email or by calling customer support, in the shortest time possible we will provide the procedures for returning the product.

Mail: cartolibreriavaleria@virgilio.it

or by calling our number: +39-0302906546.

Product Return

The product must be returned in its original packaging as well as delivered by Cartolibreria Valeria with any loose or and accessories.

Upon receipt of the product we provide to the replacement as quickly as possible, if the product is no longer available, you can choose another product of equal price,

as well as it will be agreed by both parts, or we provide to full repayment.

Right to withdrawal from contracts of sale of goods.

On March 26, 2014 shall entered into force on the final text of Legislative Decree no. 21/2014, which transposes Directive 83/2011 on the protection of consumers.

And introduces a number of innovations within the online contracts concluded starting from 14 June 2014.

Information concerning the right of withdrawal

Under Article 49, paragraph 4.

Right of withdrawal

You have the right to cancel the contract, without giving any reason within 15 days.

The withdrawal period expires after 15 days from the day you or a third person other than the carrier and indicated by you acquires,

physical possession of the goods.

In the case of multiple orders or goods shipped separately

acquires physical possession of the last good.

To exercise your right of withdrawal you must inform us:

Cartolibreria Valeria of Valeria Nembrini

Address : Viale Piave 139 - 25123 Brescia - Italy
Phone: +39-0302906546  -  Fax: +39-0302906546  -  Email : INFO@CARTOLIBRERIAVALERIA.IT

of its decision to withdraw from this contract by an unequivocal statement (example a letter sent by post, fax or e-mail).

It can also fill out and submit electronically the model withdrawal form or any other unequivocal declaration on our
If you use this option, we will send you without delay a confirmation of receipt of withdrawal by e-mail.
In order to comply the withdrawal deadline it is sufficient for you to send your communication concerning the exercise the right of
withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments carried in our behalf, including the cost of delivery (except for the the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery be offered us), without undue delay and in any case not later than 15 days from the
day we are informed of your decision to withdraw from this contract.
Such redemptions will be effected by using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise (1); in any event, you will not incur any fees as a result of such reimbursement.
(1) In accordance with Cartolibreria Valeria and do not result in additional costs to expense.

  • The redemption may be suspended until receipt of the goods or until the seals demonstration by the consumer of having sent back the goods.
  • The direct costs of returning the goods are at your expense.
  • The customer is responsible for diminished value of the goods resulting from the handling other than the one necessary toestablishthe nature, the characteristics and operation of the products, namely:
  • in the absence of the original packaging;
  • in the absence of integral elements of the product (accessories, labels, etc.).
  • Negligence in the custody of the product, (dirty, greasy, torn, scratches, break in general).
  • You will be responsible only for the diminished value of the goods, calculate the diminished value of the goods, it is up to Cartolibreria Valeria or authorities in case of disputes.
The right of withdrawal is reserved exclusively for consumers (individuals who purchase goods for purposes not related to their professional activity, trade or business), so it can not be exercised by legal persons and from natural persons acting for purposes relating to their professional activity.

Cartolibreria Valeria of Nembrini Valeria

Address :Viale Piave 139 - 25123 Brescia - Italia
Phone : +39-0302906546  Fax : +39-0302906546 e-mail : INFO@CARTOLIBRERIAVALERIA.IT

The module of Withdrawal

Fill out and return this form only if you wish to withdrawal  from the contract purchase.

By this I will submitted a notification withdrawal from My contract for the purchase of the following goods:

Products
The order number
ordered on
received on
Payment system used
First name
surname
email
Phone
Address/N°
City
Country
Postcode
State
Signature
Date
Notes

Definitions:

  • Consumer - A natural person who buys it for purposes unrelated to his trade or profession, commercial.
  • Customer - Consumer or Professional.
  • Agreement - Agreement of sale between the seller and the customer about the purchase by the latter of one or more products and services.
  • Business Day - Day of the week except for Saturdays and Sundays and public holidays.
  • Orders - Proposal for the purchase of one or more products, made by the customer to the vendor.
  • Professional - Natural or legal person who place orders for his profession of trade.

For more information contact: INFO@CARTOLIBRERIAVALERIA.IT

Website: WWW.CARTOLIBRERIAVALERIA.IT

Call: +39-0302906546



Place of Jurisdiction.


For the settlement of any civil disputes arising out of the interpretation, execution and termination of this distance selling contract,
If the customer is a consumer (a natural person who purchases the goods not for purposes related to their professional activity),
Indispensable territorial jurisdiction is the judge of the place of residence or domicile of the consumer himself,
If located in Italy (Art. 63 D. Lgs. 205/2006).
In all other cases the place of jurisdiction will be that of Brescia.


ODR "Resolving disputes online"

Cartolibreria Valeria informs the user of the qualification of the consumers in art. 3, paragraph 1, lett. A) of the Consumption Code that a European platform has been established,

For online controversy of consumer disputes (CDR ODR platform).
The ODR platform can be consulted at the following address: "Online Dispute Resolution"
Through the ODR platform, the consumer user can consult the list of ADR entities,
Find the link to each of them and initiate an on-line dispute resolution procedure in which it is implicated.
For more information, please contact us:
E-mail: INFO@CARTOLIBRERIAVALERIA.IT
On our site: WWW.CARTOLIBRERIAVALERIA.IT

Tel.: +39-0302906546.